Healthcare is undergoing a massive transformation to information technology and it is critical that people with disabilities be included in the design of new systems. Our project demonstrates a comprehensive user-centered approach, specifically with people with disabilities, in designing an electronic personal health record (PHR) that is not only accessible, but also usable and highly functional. The final product of our project is a set of interactive PHR prototypes. The prototypes were developed from a user-centered process with participation from nearly 200 people with disabilities.
User-centered design methods included:
- Semi structured interviews (16 participants)
- End user survey (150 participants)
- Review of three existing PHR/patient portal systems for accessibility, usability and functionality (expert review)
- Formative/iterative user testing (10 participants)
- Summative usability testing (16 participants)
Read the prototype usability testing report.
Explore the Prototype
Scenario 1: Preferences
Scenario 2: Equipment
Scenario 3: Medications
Scenario 4: Care Plan
Scenario 5: Lab Results