Usability Test Participants
Participant Recruitment
- Of the sixteen total participants, fourteen were recruited from a two organizations specializing in supporting the health and independence of people with disabilities. Two participants were recruited via the usability/user experience professional community. All participants were residents of the Philadelphia metropolitan area.
- Test participants were recruited to represent people with different disabilities (physical, visual, hearing, cognitive and speech) and in different living situations (residents of long term care, assistive living and independent living).
Participant Demographics
Gender (n = 16)
Age (n = 16)
| Minimum: |
24 |
| Minimum: |
66 |
| Mean: |
47 |
Living Situation (n = 16)
| Resident of a long-term care/skilled nursing facility: |
4 |
| Resident in an assisted living/personal care facility: |
2 |
| Live independently in a house or apartment: |
10 |
Frequency of Technology Tasks (n = 16)
|
Daily |
Weekly |
Monthly |
Every 6 months or so |
Never |
| Send or receive email |
12 |
1 |
2 |
|
1 |
| Send or receive text messages |
10 |
2 |
2 |
|
2 |
| Read news online |
9 |
5 |
1 |
|
1 |
| Shop online |
3 |
2 |
3 |
4 |
4 |
| Use social networking (Facebook, Twitter, etc.) |
6 |
4 |
3 |
1 |
2 |
| Participate in online forums |
1 |
2 |
2 |
3 |
8 |
| Access online videos, movies, TV shows, podcasts |
7 |
5 |
2 |
2 |
|
| Create or update a blog or website |
2 |
2 |
4 |
|
8 |
Frequency of Health / Technology Tasks (n = 16)
|
Daily |
Weekly |
Monthly |
Every 6 months or so |
Never |
| Use the internet to find medical information |
1 |
3 |
5 |
4 |
3 |
| Use an online health record system connected to your healthcare provider |
|
|
1 |
1 |
14 |
| Use an online personal health record not connected to your healthcare provider |
|
|
|
|
16 |
| Use health apps on a mobile phone or tablet |
|
1 |
2 |
2 |
11 |
| Use other types of technology to manage your health (documents, spreadsheets, etc.) |
|
1 |
2 |
3 |
10 |
| Collect, store or organize paper documents associated with your health care |
|
|
2 |
7 |
7 |
| Email or text clinicians and others involved in your medical care |
|
1 |
4 |
4 |
7 |
Participant Self Identified Disabilities / Assistive Technology Used in Test (n = 16)
| Participant Self Identified Disabilities |
Assistive Technology Used in Test |
| Blind |
Screen Reader: JAWS (version 14) |
| Blind |
Screen Reader: JAWS (version 14) with Internet Explorer |
| Blind |
Screen Reader: JAWS (version 11) with Internet Explorer |
| Blind |
Screen Reader VoiceOver with Safari (OS X version 10.9.2) |
| Deaf |
No assistive technology (test was performed with American Sign Language interpreters) |
| Deaf |
No assistive technology (test was performed with American Sign Language interpreters) |
| Deaf |
No assistive technology (test was performed with American Sign Language interpreters) |
| Severe physical disability |
Mouth stick with Datalux Keyboard, Kensington Track Ball, On Screen Keyboard |
| Severe physical disability |
Dragon Dictate (version 11.5) with Internet Explorer and Plantronics headset |
| Severe physical disability |
Dragon Dictate (version 11) with Chrome and Plantronics headset |
| Severe physical disability |
Large Print Keyboard, Kensington Trackball |
| Mild physical disability |
Large Print Keyboard, Kensington Trackball |
| Cognitive disability |
No assistive technology |
| Severe physical disability, visual impairment |
Large Print Keyboard, Kensington Trackball |
| Severe physical disability, speech impairment |
Mouth stick with Datalux Keyboard and Mouse Keys |
| Severe physical disability, speech impairment |
Intellikeys Keyboard with key-guard, Left hand mouse, Mouse Keys |
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